Often, as a coach, employer, or teacher, I’m trying to put my finger on something that doesn’t feel right.
If something is not working, I’ve got to try to figure out why. I’ll look for any clues. One of the more subtle signs of a breakdown is the use of hyperbole.
If someone on my team says something like, “I tried like a hundred times,” or “I’ve been reminding him constantly,” or “Everyone was thrilled,” my ears perk up. These are stories that can’t possibly be literally true, yet they are shared with sincerity. This is a disconnect that causes problems.
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