Starting the workday used to mean opening my email app.
My tasks and activities would be dictated by whatever was waiting in my inbox. Whatever my clients or employees needed, I was there to help.
The volume was such that I was rarely able to get through all of the email I had. That meant that a day was filled with six or seven or ten hours of email and phone calls, with no end in sight. It was a conveyor belt that I was never able to step away from.
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